Visiting Taronga Zoo with kids during the age of Coronavirus

July 2, 2020

Written By

School holidays are upon us again but unfortunately things aren’t as straight forward now that we have a global pandemic to keep in mind. When planning how to entertain the kids these holidays Taronga Zoo is always a favourite, but how can you safely visit and what changes have been made to ensure everyone stays safe and healthy?

What changes have been made when visiting Taronga Zoo? 

  • Daily visitor numbers will be limited to ensure group numbers are controlled and everyone has space to enjoy their visit safely.
  • Tickets will be only be available to purchase online from
  • Zoo Friends and complimentary ticket holders will be required to register their visit online before attending the Zoo, Guests with previously purchased online tickets will receive further information directly via email on how to register for a selected date in line with limited daily capacity.
  • In person keeper talks will not resume, but can be accessed virtually.
  • QBE Free Flight Bird Show and Seals for the Wild powered by Red Energy will operate with limited seating to allow 1.5m social distancing between guest groups.
  • The Backyard to Bush petting areas will continue to be temporarily closed to the public.
  • Cash will not be accepted on site with contactless payments preferred.
  • Café’s and dining areas will operate in-line with the NSW restrictions applicable at the time with hygiene in these areas a high priority.
  • Retail stores will open with limited capacity in-store and contactless payments preferred.
  • Animal encounters and tours remain temporarily unavailable.
  • Shared facilities such as playgrounds (our playgrounds will be open, however, play equipment does not receive additional sanitisation and guests will be asked to practice good hygiene and to adhere to social distancing requirements if using the play equipment).
  • The Sky Safari cable car is temporarily closed.
  • Wild Ropes remains temporarily closed.
  • Accommodation offerings remain temporarily closed (including: Wildlife Retreat at Taronga and Roar and Snore).


If you have been asked to self-isolate, please do not visit Taronga Zoo…. or anywhere else for that matter.

If you or your kids have cold or flu symptoms, please stay home and do not pass go until you are well again. The good news is that if you have pre-booked tickets for Taronga Zoo and you feel sick, you can change to an alternate date at no charge. This advice also applies to staff, students and volunteers.

More information on all the precautions and updates that the team at Taronga Zoo are taking to avoid COVID-19 click here.

Hot tip

When you’re ready to visit, buy your Zoo tickets online and save up to 20% off the price of a family.

Further reading

Want the low down on visiting Taronga Zoo including parking info, where the baby change rooms are and more? Click here to view our location directory listing. 

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