Privacy Notice
Issue no: 3
Issue date: 24th May 2021
Introduction
MUMOKI provides information, products and services to interested people who want to get more out of motherhood. The privacy and security of our audience and clients are of paramount importance, so we’re committed to protecting the data you share with us. This private notice explains how MUMOKI processes information that can be used to directly or indirectly identify an individual (“personal data”) collected through the use of our website and services
For the purposes of this notice, the term ‘visitor’ will be used to encompass all the types of people interacting with MUMOKI, including site visitors, clients & customers.
Any information stored by MUMOKI is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.
Collection and use
2. 1 Email & personal detail
If you are a visitor to our website, you will be offered various downloads, offers or services. Should you choose to access a part of MUMOKI that is not freely available, eg a lead-gen offer or paid product, you will be asked to provide your email address and agree to receive ongoing (relevant) communications. If you do not grant the requested consent, accessing the special offers may not be possible.
Depending on which offer you are accessing, your data will be processed in one or more of the following ways:
- Added to MUMOKI email marketing list on ActiveCampaign, who themselves adhere to privacy laws with strong security. When you open or click links in our emails, your action will be automatically noted so that MUMOKI can serve you better. View their safeguards here
- Processed as a payment through ThriveCart, our ecommerce and paid product delivery solution, who themselves adhere to privacy laws with strong security. Review their policies here
- Payment securely processed by Stripe or Paypal, who themselves adhere to privacy laws with strong security. Review their security here and here
- Recorded securely in MUMOKI membership site so you can log in and write reviews. All proper precautions are in place, including multi-level security.
At no time are credit card details processed by MUMOKI itself, nor are they stored on MUMOKI host server.
2.2 Cookies
Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways. The Facebook Pixel and Google Analytics are both cookies used by MUMOKI, exclusively for the purpose of tracking which pages on MUMOKI website you’ve visited and for how long. Rather than record that Mr A.User visited and did x, y, z, they function more to record that a visitor from country or IP address (eg Australia or 10. 52. 9. 54) landed on this page, clicked this page next, and stayed for 5 minutes. These type of cookies are used by MUMOKI to ensure we deliver content our visitors enjoy and find useful, as well as to create effective marketing campaigns.
If you are on Facebook or Instagram, they may result in you being shown our ads.
Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar.
2.3 Links to other sites
Please be aware that when we link to other sites outside MUMOKI website, they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy notices.
2.4 Right to review & update
If you wish to inquire about your personal data held by MUMOKI, please email hello@mumoki.com
Retention & Deletion
3.1 Automated unsubscribe
At the bottom of every email sent by MUMOKI, you will see an ‘unsubscribe’ link. This instantly stops all automated communications to you from MUMOKI, including support for paid products & services.
3.2 Manual unsubscribe
If you are a client of MUMOKI and we have a working relationship, hitting unsubscribe does not cease communications, particularly if we are mid-project. These communications are 1:1, normal-type between professionals and stop at completion of project.
3.3 Right to be forgotten
You have the right to request ALL your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from the list. If you’ve bought a product, your private data will be replaced with generic, non-identifying numbers (such as ‘buyer 24’)
Information from children
We are committed to protecting the privacy of children. Our offerings are generally not designed for or directed to children, and are only for use by individuals who are 18 years and older. On our Website, we do not collect personal data from any person we actually know is under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s exploration of the Internet and to teach their children about protecting their personal information while online.
Acceptance of these conditions
We have the right to assume all visitors have carefully read this notice, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy notice as necessary, and this will be reflected with versioning details as per the top of this notice.